Make the work familiar.
Help a colleague see where their work fits. Walk through a process with the people, handoffs and context in view.
What arrives? Who does the work?
What happens next?
Price, lead time and finish, agreed with the customer.
- Variable cost
- 80 $
- per gate
- Duration
- 2 h
- Delay
- 24 h
What should someone understand before taking this step on?
For a new colleague preparing quotes, show what arrives, what they prepare, who owns the process and where the work goes next. Open more detail when a question comes up.
Explain the whole before the detail.
Start with the process map, then use its descriptions and child canvases to work through the parts. The level of detail can follow the conversation.
Keep the knowledge connected.
Use the canvas to explain a workflow today. This is a way to walk through work with a colleague; it does not generate training packets or replace supervised learning on the job.
Start with one canvas.
Bring a question about your business. Make the work visible.
In testing, by invitation.